Do you accept our CAD files?
Yes, we accept your jewelry CAD files and work with all major formats.
What turnaround time do you provide?
Turnaround time varies depending on the project’s complexity, but we always strive to deliver within the agreed deadline. Please contact us with your specific requirements for an exact estimate.
Do you keep a backup of my files after delivering the edited versions?
Yes, we maintain secure backups of your files for a limited period to ensure smooth revisions if needed. If you prefer that we do not store backups, simply let us know.
What about the privacy of our pictures and data when continuing a project with your company?
Your data privacy is our priority. All images, CAD files, and project details are handled confidentially and are never shared with third parties. We can also provide an NDA (Non-Disclosure Agreement) upon request.
What is the method of payment?
We accept multiple payment methods, including bank transfer, PayPal, and other commonly used online payment options. Payment details will be provided during the project onboarding process.